Complaints

We are committed to providing high quality care and take all feedback seriously.

If something hasn't met your expectations, we'd like the opportunity to understand what happened and work towards a resolution.


Contact us to resolve an issue

Sometimes we can resolve issues quickly without a formal complaint. If your enquiry relates to an appointment, prescription or administrative issue, our Patient Advice Liaison Service (PALS) team may be able to help straight away.


Raise a complaint

If you would like to raise a complaint please fill in the form below.

We will listen carefully, investigate your concerns and keep you updated throughout the process.


Complaint form

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    Complaints Policy